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Posted over 3 years ago by Hyo Kogi
Hi,
On February 4, the scraping function was suspended and the account was terminated.
However, we are still receiving credit card charges.
The charges are for February 13 to March.
I have already settled the bill for the period up to February 12.
Please refund the credit card bills after the account cancellation and take measures to prevent future bills from coming.
My account has already been cancelled and I cannot log in.
Account ID: yosozumi.qhn@tn-sanso.co.jp
Translated with www.DeepL.com/Translator (free version)
0 Votes
thriveni posted over 3 years ago Admin Best Answer
Hello,
As this is related to billing and may require more details like credit card, username etc I am converting the forum topic to ticket.
We would assist you through the ticket at the earliest.
Regards,
Thriveni
2 Comments
Hyo Kogi posted over 3 years ago
Hi, thank you for your response.
thriveni posted over 3 years ago Admin Answer
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Hi,
On February 4, the scraping function was suspended and the account was terminated.
However, we are still receiving credit card charges.
The charges are for February 13 to March.
I have already settled the bill for the period up to February 12.
Please refund the credit card bills after the account cancellation and take measures to prevent future bills from coming.
My account has already been cancelled and I cannot log in.
Account ID: yosozumi.qhn@tn-sanso.co.jp
Translated with www.DeepL.com/Translator (free version)
0 Votes
thriveni posted over 3 years ago Admin Best Answer
Hello,
As this is related to billing and may require more details like credit card, username etc I am converting the forum topic to ticket.
We would assist you through the ticket at the earliest.
Regards,
Thriveni
0 Votes
2 Comments
Hyo Kogi posted over 3 years ago
Hi, thank you for your response.
0 Votes
thriveni posted over 3 years ago Admin Answer
Hello,
As this is related to billing and may require more details like credit card, username etc I am converting the forum topic to ticket.
We would assist you through the ticket at the earliest.
Regards,
Thriveni
0 Votes
Login to post a comment